Service Uptime Guarantee
What exactly are service uptime guarantees? How could you take advantage of them?
The service uptime for any shared web hosting account is of essential importance. If you are using a server that has chronic problems and your site is not available for long periods of time, it is more likely that site visitors shall not come back. Provided you have an online store, for example, it will mean lost potential customers smaller revenue. Your sites may even get penalized by search engines like google with lower rankings irrespective of how good their content is. In order to avoid this sort of scenario, you should always ensure that the hosting service you get is stable. By doing this, the success of your website will depend solely on its content and your advertising campaigns and won't be affected by hosting-related elements that you have got no control over.
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Service Uptime Guarantee in Shared Web Hosting
With a
shared web hosting account through our company, you'll be able to enjoy 99.9% server uptime. We have virtually wiped out the downtime because we use an advanced cloud hosting platform and we do not manage everything on a single web server as the vast majority of service providers do. Instead, we run every service on an independent group of servers, so your files, e-mail messages, databases, etc, will be addressed by independent servers. Thus, we can also balance the load much more efficiently and ensure the stable performance of your sites at all times. The availability of the web servers is ensured by a few backbone Internet providers and diesel backup generators, so your internet sites will be operational no matter what. We also have administrators keeping track of the servers 24 / 7, which includes weekends and holidays, and they will handle any unforeseen problem that may appear.
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Service Uptime Guarantee in Dedicated Hosting
All of our dedicated plans come with a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We test every server carefully before we hand it over to the client and we employ new hardware components to avoid any chance of hardware failures. Any unpredicted software issues will be resolved straight away by our system admins as they keep track of all of the website hosting servers 24/7. To prevent infrastructural troubles, our data center facility in downtown Chicago uses powerful diesel backup generators, while the online connectivity to the web servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can react instantly and filter the unwelcome traffic before it reaches your
dedicated server and interferes with the proper functioning of your websites.